Delivering Happiness: A Path to Profits, Passion and Purpose, Paperback Book, By: Tony Hsieh
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Delivering Happiness: A Path to Profits, Passion and Purpose, Paperback Book, By: Tony Hsieh
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Product Description
Pay brand-new employees $2,000 to quit Make customer service the responsibility of the entire company-not just a department Focus on company culture as the #1 priority Apply research from the science of happiness to running a business Help employees grow-both personally and professionally Seek to change the world Oh, and make money too . Sound crazy? It's all standard operating procedure at Zappos, the online retailer that's doing over $1 billion in gross merchandise sales annually. After debuting as the highest-ranking newcomer in Fortune magazine's annual Best Companies to Work For list in 2009, Zappos was acquired by Amazon in a deal valued at over $1.2 billion on the day of closing. In Delivering Happiness, Zappos CEO Tony Hsieh shares the different lessons he has learned in business and life, from starting a worm farm to running a pizza business, through LinkExchange, Zappos, and more. Fast-paced and down-to-earth, Delivering Happiness shows how a very different kind of corporate culture is a powerful model for achieving success-and how by concentrating on the happiness of those around you, you can dramatically increase your own. #1 New York Timesand Wall Street Journal bestseller.
Specifications
- Books Author: Tony Hsieh
- Number Of Pages: 272
- Language: English
- Publisher: Little, Brown & Company
- Books Category: Biography & Memoirs
- Book Format: Paperback
- Books_ISBN: 0446576220
- Other Feature 1: Edition: Reprint Edition
- Other Feature 2: Weight: 280 grams
- Other Feature 3: Size: 156 x 230 x 20 mm
- Publication Date: March 19, 2013