Warranty Policies (Applicable For UAE Customers Only)

Products on DubaiStore.com are listed and owned by our registered merchants. Thus, product warranties are set by the merchants.
If a product has a warranty, it will be mentioned on the product details page along with the warranty duration.

If product warranty information is not clear or not mentioned, you can directly communicate with the merchants by sending them a message through the “Contact Merchant” link in the product details page or the “Contact Merchant” link in the merchant microsite.
•Warranty services provided by merchants are not the responsibility of DubaiStore.
•Warranty repairs will be carried out by authorized brand service centers.
• In case of complaints or any other concern, please directly contact the warranty service provider
•Please ensure that the item is packed in its original box or wrapped safely to avoid any damage during transit.
If the item is not returned back in original packaging nor wrapped properly, DubaiStore will not be responsible for any damage that might happen during transit and the claimed item will be returned without servicing.