Brilliant Customer Service, Paperback Book, By: Debra Stevens
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Brilliant Customer Service, Paperback Book, By: Debra Stevens
AED73.60
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10% Off
Inclusive of VAT
To be delivered within 6 business days
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6Free Shipping
Payment Option
Cash-on-delivery
Return Policy
30 day returns. Buyer pays for return shipping. Terms & conditions apply.
Product Description
Keep them coming back for more
Brilliant Customer Service is your guide to help you deliver exceptional customer service and keep your customers coming back time and time and again. It's for anyone involved in any organisation - whether you run your own business, manage people or you are a customer facing employee. It doesn't matter what your budget is, you'll find lots of simple changes you can implement right now to build a highly successful customer service strategy.
Brilliant Outcomes
Identify your customers real needs and how best to meet them. Build trust and long term loyalty with your customers to stay ahead of the competition. Make sure you are remembered and recommended.
Specifications
- Books Author: Debra Stevens
- Number Of Pages: 216
- Language: English
- Publisher: Pearson Education Limited
- Books Category: Business & Money
- Book Format: Paperback
- Books_ISBN: 0273738070
- Other Feature 2: Weight: 280 grams
- Other Feature 3: Size: 135 x 215 x 14 mm
- Publication Date: December 09, 2010