Maintenance Image

Why is My Payment Declined?

01 Nov 2019 Payments

There can be several reasons for a card payment to be declined or for a card to be blocked.

Payment Declined
For failed or declined credit or debit cards payments, the reason is almost always due to insufficient funds. You can contact your issuing bank to find out the reason for any unsuccessful payment.

Card Blocked

You can contact your issuing bank to check the status of your card. We unfortunately would not have any control over this since it is related to the financial institution where your card is issued.